A detailed description of goods and/or services

Honeyguide is a business in the Finance industry that offers impartial and objective financial advice to its clients.

Delivery policy

Subject to availability and receipt of payment, requests will be processed within 3 working business days and delivery confirmed by email address.

Return and Refunds policy

The provision of goods and services by HoneyGuide is subject to availability. In cases of unavailability, HoneyGuide will refund the
client in full within 30 days. Cancellation of orders by the client will attract a 20% administration fee.

Customer Privacy policy

(Your Company) shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal
information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be accessed on: https://canndancedemo.co.za/privacy-policy/

Payment options accepted

Payment may be made via Visa, MasterCard, Diners, or American Express Cards or by bank transfer into the HoneyGuide bank account, the details of which will be provided on request.

Card acquiring and security

Card transactions will be acquired for HoneyGuide via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer details separate from card details

Customer details will be stored by HoneyGuide separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za.

Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is
South African Rand (ZAR).

Responsibility

HoneyGuide takes responsibility for all aspects relating to the transaction including the sale of goods and services sold on this website,
customer service and support, dispute resolution, and delivery of goods.

Country of domicile

This website is governed by the laws of South Africa and HoneyGuide chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature 12 Field St, Durban Central, Durban, 4001.

Variation

HoneyGuide may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information

This website is run by a private company based in South Africa trading as Honeyguide Financial Services cc and with registration number 2009/183071/23 and Sandile Sithole.

HoneyGuide contact details

Company Physical Address: 12 Field St, Durban Central, Durban, 4001

Email: clientservice@honeyguidefs.com

Telephone: 031 301 0762